Resources

 

• USO Volunteer Handbook is a detailed guide for volunteers. All volunteers are responsible for understanding and abiding by the policies contained within this handbook. Last updated 21 Sept 2022.
  
  
• USO Participation Waiver is also required for all prospective volunteers to sign before being considered for a volunteer opportunity. It is a contract between the USO and its volunteers.  When a USO Center Director has determined they will allow a minor volunteer (not all USO centers allow volunteers under the age of 18), this waiver must be signed by minors and their parent/legal guardian. 
  
  
• USO Privacy Policy explains the USO’s policies regarding collection, storage and dissemination of electronic information.
  
  
• USO Code of Conduct for Adults and Minor Volunteers is required to be signed by all staff, chaperones and/or guardians, and minors, before a minor can volunteer.
  
  
• Privacy Setting Quick Guide provides a step-by-step overview of configuring privacy settings within the USO Volunteer Community App.
  
  
• User-Generated Content License provides an overview of the policies for uploading content to the USO's volunteer management system. 
  
  
• USO Animal Admission Policy is an overview of the policies for admitting animals in USO centers. 
  
  
• USO Virtual Programming Policy provides an overview for USO Staff and Volunteers who are managing Virtual Programs via 2 way communication platforms like Microsoft Teams or Zoom. Some hyperlinks will require a USO email account to access the content, please ask a local staff member for assistance.

• USO IT Security and Privacy Policy provides an overview of the USO's IT policy around security and privacy. 

• USO Center Cash Handling Policy provides an overview of the USO's cash handling policy for donations in the center and at offsite events. 
  
  
• USO COVID-19 Volunteer Liability Waiver v2 required for all volunteers to sign in order to continue volunteer in USO centers (as of 6.15.20)
  
  
• Social Media Guidelines for Volunteers - Guidance for volunteers with specialized roles involving creating content for social media.  
  
  
• USO Brand Book for Volunteers - Please reference this guide for proper use of the USO Brand.  Staff, volunteers, and supporters are all brand stewards. 
  
  
• Force Health Protection Guidance (Supplement 23) - Department of Defense
  
  
• COVID-19 Vaccination Attestation Requirements for Access to DOD Facilities
  
  
• DD Form 3150
  
  
• USO COVID-19 Operating Procedures
  
  
• Digital Gift Card Policy for Center Purchasing
  
  
• Digital Gift Card Volunteer Agreement